Park Plaza County Hall London Hotel, London

My stay at the hotel was wonderful. The rooms were clean and comfy, offering excellent views. The staff, although needing some improvement in customer service skills, were helpful and accommodating. The location was perfect, right in the center of London with easy access to all famous attractions. The dining options were good with various choices available. The facilities were well-maintained and added to the overall pleasant experience.

My stay at the hotel was fantastic! The rooms were spacious and had excellent facilities for climate control, which was a big plus. The unexpected microwave in the room was a nice touch, and the view of the London Eye was absolutely stunning. However, the price could have been more budget-friendly, considering the value for money.

My stay at the hotel was a mix of positives and negatives. The rooms lacked external windows, and the shower drainage was an issue. However, some rooms offered fine views while others boasted a stunning view of London. The service was excellent with friendly staff and a talent program that enhanced the overall experience. The central location was ideal for exploring local attractions and being close to tourist sites, although the dining experience had its shortcomings. Despite these drawbacks, the hotel provided good value for money.

I absolutely adored my stay at this hotel! The rooms have a fantastic view of the Shard, the bathroom is spacious, and the large TV was a nice touch. However, some rooms lack an exterior view. The service was top-notch with the staff even setting up our sofa bed on request, although they could benefit from some customer service training. The location is superb, right in the center of London near all the major attractions, but the public areas looked a bit tatty. The dining experience offered multiple options with lovely tea/coffee touches. Facilities were modern and convenient.

I had a fantastic stay at the hotel! The rooms were comfortable, with a view of the Shard, and the service was top-notch with very helpful staff. The location was perfect for exploring London, and the dining experience was delightful with fantastic omelettes. The facilities were excellent, making my stay enjoyable.

The hotel is located right in the center of London, making it convenient for many local attractions. The rooms, although lacking natural air and light, are equipped with screens showing cartoons. The service was friendly, but could benefit from additional customer service training. The dining experience, featuring cold plates and tea/coffee, had both positive and negative aspects. The hotel offers a great location but does not provide views of the London Eye, and the dining experience was a bit inconsistent.

Our stay at the hotel was truly fantastic! The rooms were very warm and had a beautiful view, perfect for our children to play. We even received complimentary wine, adding to the overall enjoyment. The service was exceptional, especially at breakfast and the reception desk where the staff informed us they were about to finish their shift. The hotel management's talent program truly brought out the best in the staff, leading to brilliant customer service. The hotel's location was ideal, just across the river and in the center of London, close to major attractions and transportation hubs. The dining experience was delightful, with multiple options available and great touches throughout. The facilities were top-notch, making our stay even more comfortable.

I had a wonderful stay at the hotel with its lovely rooms and excellent service. The location was perfect for exploring the local attractions, but there were some dining issues that could be improved.

This hotel offers some great perks, like a bottle of wine or a £10 voucher for the bar upon arrival. The rooms provide stunning views, but remember they accommodate 2 adults and 2 children aged 11 and 12. The location is perfect, right in the heart of London, close to many attractions. The service is impeccable, with friendly staff at the reception desk and various amenities provided. Dining options cater to different tastes, though not included in the standard rate.

The hotel offers amazing views of the Shard in the distance and provides rooms with thick blinds, making the 'Eye' view worthwhile. The service could benefit from additional training in customer service, although the management and talent program are commendable.